iPad Local Socket Issue

Error: iPad Local Socket Issue 
Cause: The issue occurs when the iPad user opens the app and accidentally hits "Don't Allow" when prompted to allow local network access. 


Steps to Fix:

1. Go to iPad Settings:
   Open the Settings app on the iPad.
   Note : If the iPad is locked, CALL SUPPORT.

2. Locate WDS App:
   Scroll down and find the WDS app in the list of installed apps.

3. Allow Local Network Access:
   Ensure that Local Network access is enabled for the WDS app. If it's off, toggle it on.
   

4. Escalate the ticket. (encryption keys mismatch)

Note: If the iPad is 20 feet away, make sure to only use Bluetooth and P2P, and turn off local socket communication.