Real-Time Alerts & Athena Control Center

Modified on Sun, 22 Jan 2023 at 06:01 PM

Description

This solution produces Real-Time Alerts, which are generated from the Controller Unit and the platform. The Real-Time Alerts can be viewed on the Operator Unit, Athena App, or a web browser. The web browser is called The Athena Control Center located at http://wds.athena-security.com. The Athena Entryway Security app for Weapons Detection is where to find the App: https://apps.apple.com/us/app/temperature-alerts/id1506071609 .  Learn how to use the Real Time Alerts app here. Continue reading below to learn how to use the Athena Control Center (ACC) Website.


In case of the loss of connectivity, the device will continue to cache and attempt resending for 24 hours.


Types of Alerts

ObjectDetected, Clear, System Alerts like (Low Battery, Wrong Direction, etc) and the other Features that your organization chooses to utilize like (Office Check-in, Person of Interest, etc) will all appear as the total list of Alerts. Operators can select to view any sub-set of alerts by selecting the pick-list values. 


Tips From The Field

Viewing the Real-Time Alerts from the App or the Browser allow for the user to select a sub-set of Alerts by Alert Type. If you have access to multiple Locations, and multiple devices, those will be available in a drop down menu.


How to use the Athena Control Center (ACC)

1. Log in to the Athena Admin Control Center  (ACC) with the Username and Password provided by Athena Support or your organization's administrator, who can create, delete, and manage users.


Login at http://wds.athena-security.com


Once logged in, the Alerts view is the default view, and you can always return to this view by clicking on "Alerts" below Navigation on the top of the Left Bar. Also, in the top left bar, you will see your organization's name. iosapp is the name of our demonstration environment below.



admin console alerts page


2. Click on Objects Scans to see reporting on how many people you have scanned for the day, week or month and see how many objects have been alerted on.









3. See here in the report: 


Real-Time Alert Analysis: 


(1.) Total personnel scanned 

(2.) Total scanned that are clear 

(3.) Total objects detected



























4. WDS stands for Weapons Detection System: With generates it's data from the Real-Time Alerts, and the Alert Resolution feedback loop.


The WDS report shows total visitors by hour, total vistors for the day, clear rate in a non controlled environment which means visitors can bring whatever they want into the facility. 


Weapons Detection Report Card 2

























The next graph on the WDS report explains by object class what came into your facility. This is the Alert Resolution data that is input, collected, and now displayed in the report.  The last graph at the bottom, explains clear rate by hour for that day.


Weapons Detection Report Card















































Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article