Entrance PASS 3.0 Release Notes: Healthcare Visitor Management System for iOS

Product: Entrance PASS — Visitor Management System by Athena Security Version: 3.0 | Platform: iOS / iPadOS | Released: July 2026

Summary— What's New in Entrance PASS 3.0

Entrance PASS 3.0 is a major release of Athena Security's visitor management system for hospitals, healthcare facilities, and secure buildings. Key additions:

• Epic and Cerner EHR integration with HL7 support and dedicated middleware
• California AB 2975 support — structured visitor screening statuses and officer-level audit documentation
• Cal/OSHA workplace violence prevention workflows, including visitor safety assessments
• Custom visitor roles — contractors, vendors, patient visitors, delivery personnel, and more
• Turnstile access control integration via QR-coded visitor badges
• AI camera badge checkout and department-to-department visitor tracking — no facial recognition required
• Web pre-registration via QR code to reduce entrance lines
• Offline modes for Epic, Cerner, and Person of Interest workflows
• Epson ColorWorks C4000 / C6000 color badge printing
• Optional ChatGPT and Claude integration for telepresence visitor assistance

Entrance PASS connects weapons detection, visitor registration, screening, badging, access control, and checkout into one coordinated hospital entrance security workflow.

Custom Visitor Roles and Workflows

Entrance PASS 3.0 supports fully customizable visitor types, so each facility can build registration experiences around the purpose of the visit. Supported visitor types include visitors, contractors, consultants, vendors, patient visitors, delivery personnel, and any organization-defined category.

Each visitor type can have its own:

• Check-in workflow and required information
• Screening questions
• Badge design and badge color
• Access permissions and approval requirements
• Printing rules

Every hospital, facility, or entrance can configure visitor workflows to match its own operational and security requirements.

Dual-Path Visitor Entry for Hospitals

Kiosks can now be configured with two separate check-in paths:

1. Patient Lookup Required — visitors seeing a patient complete an approved patient lookup workflow.
2. Patient Lookup Not Required — general visitors complete a separate, faster registration process.

A streamlined badge-printing option is available for approved workflows where little or no additional data entry is needed — reducing visitor wait times while preserving different security policies for different visitor populations.

Web Pre-Registration via QR Code

Visitors can register before arriving using a QR code or web form. They complete registration from their phone, answer applicable questions, and receive confirmation. On arrival, staff verify identity and print the badge. Pre-registration reduces entrance lines and improves throughput at high-volume hospital entrances.

Customizable Kiosk Display by Location

Administrators control the order of visitor-type buttons on each kiosk. Visitor types are configured independently per location, so each hospital, building, or entrance can prioritize its most common workflows.

Epson Color Badge Printing

Entrance PASS 3.0 supports color badge printing on the Epson ColorWorks C4000 and Epson ColorWorks C6000. Color badges let staff instantly identify visitor types, access levels, departments, and screening statuses at a glance.

Healthcare and Clinical System Integrations

Epic Integration for Visitor Management

Entrance PASS 3.0 significantly upgrades its Epic integration:

• Updated Epic patient lookup workflows
• Improved visitor-to-patient association
• Improved integration reliability and data synchronization
• Updated Epic application integration and workflow support
• Support for Epic offline workflows

Cerner Integration and HL7 Workflows

Expanded support for Cerner environments includes patient lookup, visitor-to-patient association, HL7 data processing, offline workflow support, and middleware integration.

HL7 Middleware Infrastructure

Athena Security has built dedicated middleware infrastructure for customer-specific healthcare integrations, with middleware servers deployed for three Epic customer environments and one Cerner customer environment. The middleware layer lets healthcare-system HL7 feeds integrate with Entrance PASS while respecting each customer's architecture, data flows, and security requirements.

Hospital Employee Badge Integration

Entrance PASS now integrates with hospital internal employee systems. Authorized employees identify themselves with their existing employee badge or credentials, and Entrance PASS applies the appropriate employee workflow — cleanly distinguishing employees, visitors, contractors, vendors, and clinical personnel without a traditional visitor-registration step.

Offline and Business Continuity Support

• Epic Offline Mode — configured visitor workflows continue during temporary Epic connectivity interruptions, syncing when connectivity is restored.
• Cerner Offline Mode — approved entrance workflows continue during HL7/Cerner outages.
• Person of Interest Offline Workflows — designated security operations and POI workflows continue without connectivity.

Access Control and Visitor Movement Tracking

Turnstile Integration

Visitors scan the QR code on their badge at an integrated turnstile. If the badge is valid and the visitor is authorized for that area, Entrance PASS triggers the access-control workflow and opens the turnstile — unifying registration, screening, badging, and access control in one visitor-entry process.

AI Camera Badge Checkout (No Facial Recognition)

AI-enabled cameras detect and read visitor badge QR codes on exit, automatically checking the visitor out, expiring the badge, updating the visitor record, and logging the exit event. Manual checkout is no longer required — and no facial recognition is used in this workflow.

Department-to-Department Visitor Tracking

AI-enabled cameras positioned at departments or checkpoints read badge QR codes as visitors move through approved areas — for example: Main Entrance → Emergency Department → Imaging → Patient Floor → Exit. Facilities gain visitor-location awareness without facial recognition.

AI-Assisted Visitor Support (ChatGPT and Claude Project)

Entrance PASS 3.0 adds optional integration with AI assistants including ChatGPT and Claude for telepresence and visitor-assistance workflows. AI-assisted support can answer questions about where a visitor needs to go, check-in instructions, facility information, visitor policies, and navigation.

Where organizational policy permits, the telepresence assistant can greet a visitor by name after they present or scan an approved ID and provide relevant check-in instructions. Organizations control which AI workflows are enabled and what information is available to AI services.

California AB 2975 Support for Hospitals

Entrance PASS 3.0 adds functionality designed to help California hospitals implement the entrance-screening and documentation workflows associated with AB 2975, supporting each hospital's overall compliance program, security policies, and operational procedures.

Structured Visitor Screening Status

Screening status is stored directly on the visitor record:

• Screened / Cleared
• Secondary Screening
• Alternative Screening
• Refused
• Exempt
• Emergency Medical Entry

Structured statuses provide more consistent, auditable documentation than free-text notes.

Officer Identification and Audit Trail

Entrance PASS records which trained security officer or authorized employee handled screening and security events — including screening refusals, secondary screening, alternative screening, weapon-related events, prohibited-item events, and security escalations — creating an auditable record for compliance reporting.

Policy-Driven Questions and Structured Security Actions

Predefined buttons and structured questions replace unrestricted free-text notes: Refused Screening, Secondary Screening Required, Alternative Screening Completed, Item Removed, Prohibited Item Identified, Security Notified, Visitor Cleared, Visitor Escorted, Emergency Medical Entry, Visitor Denied Entry.

Structured selections improve compliance documentation and reporting consistency — and reduce unnecessary collection of PHI and PII that might otherwise land in free-text notes.

Cal/OSHA Workplace Violence Prevention Support

Cal/OSHA healthcare workplace violence prevention requirements recognize multiple safeguards for monitoring and controlling designated public entrances — including weapon detection devices, remote surveillance, alarm systems, visitor registration, security personnel, and controlled access procedures.

Entrance PASS lets hospitals combine visitor registration with the rest of the Athena entrance security stack:

Weapons Detection → Visitor Registration → Screening → Badge Issuance → Access Control → Visitor Tracking → Checkout

Visitor Safety Assessment Workflows

Configurable workflows support assessing visitors who display disruptive behavior or a potential workplace violence risk:

Visitor Check-In → Disruptive or Concerning Behavior Observed → Security Assessment → Security Notification → Additional Security Controls → Cleared / Escorted / Restricted / Denied Entry

Structured Visitor Risk Assessment

Structured assessment options — Normal Visitor, Concerning Behavior Observed, Security Review Required, Security Officer Notified, Additional Screening Required, Escort Required, Access Restricted, Entry Denied, Visitor Cleared — give hospitals repeatable security procedures and a consistent audit record.

One Coordinated Entrance Security Ecosystem

Entrance PASS 3.0 connects every entrance-security function into a single workflow:

Weapons Detection → Visitor Check-In → Patient or Host Verification → Visitor Safety Assessment → Screening Status → Security Review → Badge Issuance → Turnstile / Access Control → Department Tracking → Automated Checkout → Audit and Reporting

Frequently Asked Questions

What is Entrance PASS?

Entrance PASS is Athena Security's visitor management system for iOS and iPadOS, designed for hospitals, healthcare facilities, schools, government buildings, and other secure facilities. It combines visitor registration, screening documentation, badging, access control, and visitor tracking with Athena's weapons detection systems.

Does Entrance PASS integrate with Epic and Cerner?

Yes. Entrance PASS 3.0 includes enhanced Epic integration (patient lookup, visitor-to-patient association, offline workflows) and expanded Cerner support with HL7 data processing. Athena provides dedicated middleware for customer-specific healthcare integrations.

Does Entrance PASS help with California AB 2975 compliance?

Entrance PASS 3.0 includes structured screening statuses, officer identification, and policy-driven security actions designed to support hospital entrance-screening and documentation workflows associated with California AB 2975, as part of a hospital's overall compliance program.

Does Entrance PASS support Cal/OSHA workplace violence prevention requirements?

Yes. Entrance PASS supports visitor registration as a recognized entrance safeguard and adds configurable Visitor Safety Assessment and structured visitor risk assessment workflows for healthcare workplace violence prevention programs.

Does visitor tracking use facial recognition?

No. AI camera badge checkout and department-to-department tracking read the QR code on the visitor badge. No facial recognition is required for these workflows.

Can visitors check in before arriving?

Yes. Web pre-registration lets visitors register from their phone via QR code or web form before arrival. Staff verify identity on-site and print the badge, reducing entrance lines.

What badge printers does Entrance PASS support?

Entrance PASS 3.0 supports color badge printing on the Epson ColorWorks C4000 and C6000, enabling color-coded badges by visitor type, department, access level, or screening status.

Does Entrance PASS work offline?

Yes. Entrance PASS 3.0 includes offline modes for Epic-connected environments, Cerner/HL7 environments, and Person of Interest workflows, with synchronization when connectivity is restored.

Entrance PASS is part of the Athena Security entrance security platform, which protects hospitals, schools, government buildings, places of worship, stadiums, and corporate campuses with AI-powered weapons detection, visitor management, and access control.