X-ray Machine User Guide
Workspace Setup
Placement of X-ray in relation to WDS - be mindful of Electromagnetic Field (EMF)
Any Weapons Detection System or other EMF-sensitive device should be placed at least two (2) feet away from the X-ray machine to avoid interference
When using the OpenGate Weapons Detection System, it is advised that the Main Pole be the closest to the X-ray machine and the Secondary Pole farthest away from the X-ray machine
Configuration of work area – iPad placement in relation to X-ray (suggestion only)
The Operator iPad may be used from anywhere the end-user wishes, particularly when in a wireless setup
Generally, placing the Operator iPad next to the person at the X-ray machine, opposite the entrance is desirable; this gives the security guard the ability to screen the items passing through the X-ray as well as quickly handle any bags that contain possible threat objects
WDS Poles should be placed roughly center on the X-ray machine, so, person places baggage on the belt, walks through poles and grabs their bag on the other side.
Cables should always be taped down with tape or cable covers to eliminate tripping hazard and increase safety.
Machine Startup
Ensure the power cord is plugged in to the wall and also to the side of the X-ray machine
Open the control panel to access the keyboard on the X-ray machine
Push the power button – wait approximately 1-2 minutes for the machine to start up and the X-ray application to auto-start
Calibrate the X-ray machine by running the refinement process
Press [Refine +], then click OK when you see the “Get Data OK!” message
Press [Refine -], then click OK when you see the “Get Data OK!” message
Pass 5 test items through, including at least one real threat object to confirm AI is running
Note: if the AI is not identifying objects after five items have passed through, shutdown and restart the machine and try again
Close control panel
Push Start on the iPad to start the belt
Click X-Ray options
Enter password:
Press the correct button, done.
Start-up From X-Ray panel - This does require a tri-angle key to unlock the keyboard.
Power Button
Refine +
Refine -
Machine Shutdown - IMPORTANT!
Push the Stop button on the iPad to stop the belt
Open the control panel on the X-ray machine
Push the power button
The computer will shut down and the screen will go black… wait…
About 30 seconds later, you will hear a click and the machine will turn off. You will know it is turned off based on the click and the fan sound discontinuing
It is now safe to unplug the machine, if needed
Viewing Images
Orange - Organic or Low Inorganic
Examples
Wood, Oil, Paper
Possible Threats
Cocaine, C-4, TNT
Green - High Inorganic, Light Metals
Examples
Glass, Aluminum, Silicon
Possible Threats
Propellants, Triggers
Blue - Heavy Metals, Dense Metals
Examples
Iron, Gold, Steel, Silver
Possible Threats
Guns, Knives, Bullets
Black - Impenetrable
Examples
Lead
Possible Threats
Shielding for above threats
Example image showcasing all four colors:
Troubleshooting:
IF ANY ISSUES ARRISE, ALWAYS ENGAGE EMERGENCY STOP, AND MOVE ALL CIVILIANS AWAY FROM THE MACHINE.
Only then should you begin to troubleshoot.
If a metal is impenetrable, meaning the xray-machine cannot see through it, it will show up as deep black, indicating a potential threat.
0.5 Inches of steel: 0.25 Inches of steel:
Troubleshooting
X-ray will not turn on
Check that the power cord is plugged in to the wall
Contact Support for additional assistance, 1-833-928-4362
iPad will not turn on
Check that the usb-c is plugged in to the iPad
Unplug and replug usb-c cable
Allow the iPad to charge for at least 10 minutes and it should turn on itself
iPad not receiving alerts from X-ray
Check that the usb-c cable is plugged in
Contact Support for additional assistance, 1-833-928-4362
Live feed in bottom left not appearing:
Unplug and replug usb-c cable into the iPad.
Contact support.
Image is cut off
Open control panel
Run refine process
If still cut off, turn X-ray off for 5 minutes, then turn on and run refine process
Contact Support for additional assistance, 1-833-928-4362
Example of cut off image
Refine + From IPAD, if it doesn’t work from the iPad, then use the xray keyboard.
Refine -
Image color is incorrect
Turn off X-ray machine
Wait one minute
Power on X-ray machine
Run refine process
Contact Support for additional assistance, 1-833-928-4362
Refine +
Refine -
Roller stopped and will not start
Turn off X-ray machine
Check inside machine for any stuck items
Start X-ray machine
Push both Emergency Stop buttons in
Twist and pull both Emergency Stop buttons out
Ensure that the belt has not slipped off the rollers
Run Refine
Start the belt
Contact Support for additional assistance, 1-833-928-4362
The belt will not stop moving
Shutdown the X-ray machine
Push both Emergency Stop buttons in
Twist and pull both Emergency Stop buttons out
Startup the X-ray machine
Contact Support for additional assistance, 1-833-928-4362
All Available Objects
The following is a list of current objects that the AI can detect automatically, there are corresponding sensitivities from 0.1 - 0.99 with 0.1 being the most sensitive, if you disable an object this means the AI will not detect it at all.
If you would like an object disabled, enabled or their corresponding sensitivities adjusted, open a support ticket.
(Spreadsheet format is available for easy Yes, No per item)
Row #, Number, Name, No or Yes, and Sensitivity
Example with comma delimited: 1, 100 metal tool, no, yes, 99
100 metal tool
101 pliers
102 wrench
103 hammer
104 trowel
105 axe
106 saw blade
107 screwdriver
108 plummet
110 metal tool
111 tweezers
200 knife
201 blade
202 utility knife
203 blade
204 folding knife
205 folding knife
206 knife with a handle
207 knife with a handle
208 knife
209 big knife
210 nail clippers
300 fireworks or firecrackers
301 firecracker
302 firecracker
303 fireworks
304 fireworks
305 cake-shape smoke producer
306 small firecrackers
307 air fireworks
308 sparkler
309 detonator
310 steel wool
400 gun or gun parts
401 gun
402 gun sight
403 gun bolt
404 barrel
405 magazine
406 gun parts
407 nail gun
408 Sleeve
409 Butt
410 Grip
500 organic container
501 drink bottle
502 special-shaped organic container
503 can
504 spray bottle
505 flammable liquids
506 hazardous liquid
600 glass container
601 glass bottle
602 wine bottle
603 toilet water bottle
604 nail polish bottle
605 empty glass bottle
700 metal container
701 metal thermos bottle
702 fire extinguisher
703 lighter oil bottle
704 metal can
705 glasses case
706 gasoline or diesel in barrels
708 empty metal thermos
800 electronic equipment
801 laptop
802 small electronic equipment
803 recording pen
804 power bank
805 cigarette lighter
900 pressure vessel
901 pressure vessel
902 car fire extinguisher
903 car fire extinguisher
904 gas tank
905 anti wolf spray
906 compressed gas
907 aerosol
1000 ammunition
1001 bullethead
1003 cannonball
1004 grenade
1100 stick-shape appliance
1101 flashlight stun gun
1102 flash light
1103 electric baton
1200 battery
1201 battery
1202 power bank
1203 lead storage battery
1204 laptop's battery
1205 button battery
1300 pen
1301 pen
1302 recording pen
1400 non-metallic solid
1401 non-metallic solid
1402 organic non-metallic solid
1403 glass glue
1500 metal stationery
1501 shoe with iron
1502 vernier caliper
1503 stapler
1504 steel ruler
1505 compass
1506 razor
1507 coin
1508 steel balls
1600 storage medium
1601 hard disk
1602 USB flash disk
1603 CD
1700 lumpy solid
1701 lumpy solid
1702 organic lumpy solid
1703 organic suspicious substance
1704 green suspicious object
1800 items with magnets
1801 U-shape magnet
1802 speaker
1803 motor
1804 earphone
1900 scissors
2000 lighter
2100 umbrella
2200 handcuffs
2300 brass knuckles
2400 slingshot
2500 expandable baton
2600 seal
2700 cigarette
2800 camera
2900 watch
3000 tablets or pills
3100 book
3101 book
3102 passport
3200 prohibited sundries
3201 matches
3202 crossbow
3203 fork
3204 suspected ivory and other products
3205 suspected rhino horn products
3206 needle
3207 darts
3208 adhesive tape
3209 spoon
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