Note: to update your system you will need a copy of the update file. If you are interested in updating your system by beta testing our latest releases, please reach out to support@athena-security.com. 


Preparing for update

  1. Set aside time to update the system. The  process will take 15-30 minutes, and your system will not be operational during this time. 
  2. Connect to the internet, if you are not already online*
  3. Back up the environmental folder
    1. Open File Explorer on your PC
    2. Navigate to the OS (C:) drive then select the Athena > ATCI folder, and open the file titled .env using Text Editor
    3. Click on File > Save As and save a copy of the environmental file to your desktop

Updating the System

  1. Open restart on crash by clicking on the circular icon next to the clock
  2. Uncheck the 3 programs scheduled to restart on crash
  3. Close the temperature detection app
  4. Open the update file, and click through the download prompts
    1. If at any point it appears that you cannot proceed, click on the more options link to proceed
  5. When the update is installed, restart the computer
  6. Open restart on crash by clicking on the circular icon next to the clock
  7. Recheck the 3 programs scheduled to restart on crash
  8. This will open the temperature detection app, so you can calibrate the system
  9. Restart the computer one more time; all software will reopen automatically


If you have any difficulty, reach out to our team by emailing support@athena-security.com, or calling 833-928-4362 x2.



*if you do not have internet access, after installing the upgrade navigate to File Explorer > OS (C:) > Athena > ATCI and click on the folder named "run"