The temperature alert portal (found at temp.athena-security.com) is where you manage your Athena alert platform. 


Using the Alert Portal

Visit temp.athena-security.com and enter your username and password to log in. 

Note: your username is NOT your email



Once you are logged in, alerts will appear on the screen. (Depending on how you've configured your system, you may see everyone who has been screened, or you may only see those with elevated temperatures.) 


Setting up browser-based alerts

Setting up desktop alerts will allow you to receive browser-based alerts whenever you are logged in on your computer. To enable desktop-based alerts, click on "alert types". 


"High temp" alerts will alert you when someone is found to have a high temperature. "Normal temp" alerts will alert you every time someone is screened by your Athena System.

Configuring the alert portal

Select "System settings" from the left side menu to decide if/when temperatures are displayed in the alert portal. 


If you want to track which alerts were confirmed as a valid threat (e.g. who was confirmed to have a fever with a secondary screening) select the option "show alert marking buttons".


Setting up email alerts

To enable email alerts for yourself, or a team member, click on "users" and select the user who will receive email alerts:

Then check the "send alerts by email" box: 


For full details on sending alerts, refer to this guide.


Managing users

If you are an alert portal admin, you can add and remove users in the portal. To create a user, click on "users" then select the "New" button: 


When creating or editing user access, fill out the name/contact info as prompted, and set a password for the user. 

  • Access levels: 
    • Users can see alerts and receive email and push notifications
    • Admins can manage users, and manage 3rd party VMS integrations

NOTE: select ALL available boxes from the dropdown when adding a new user.