Athena provides a 1-year manufacturer warranty on all products from date of original purchase.  The Warranty is only effective upon proof of purchase from Athena or a Registered Reseller of Athena, for the original end user. The products are warrantied against any defects in materials and workmanship under normal use and wear and tear for the period of one year from the original date of purchase.


We rush ship warranty replacements free of charge, and provide return postage for damaged items.


If our support team determines that an item needs replacement, you will have 2 options: 

  1. we  collect a temporary payment, and ship you replacement hardware and a return label for the damaged device. When the damaged item is returned to us, we'll refund the temporary payment.
  2. you return the damaged item to us, once it arrives we send a replacement device.


Please note: our warranty does not cover user damage (spills, drops, etc.). If you believe any of your hardware was damaged during shipping, please notify support@athena-security.com as soon as possible.